GET IN TOUCH / CATALINA
A little help.
A lovely find.
Choosing your next favourite? Finding a gift? Or checking on an order? A conversation with Catalina is a good place to start.
A conversation, made personal.
A little guidance. All your own style.LET’S MAKE IT EASY
What brings you here?
Choose a topic. We’ll start your WhatsApp message for you.
Finding my piece
A second opinion on a finish, a size or a complete look.
Let’s talk 02Checking my order
Let’s help you with an order you’ve already placed.
Let’s talk 03Delivery & payment
A question before you make it yours.
Let’s talk 04Returns & exchanges
Talk to us about the next step for your piece.
Let’s talkA FEW HELPFUL DETAILS
Before we
say hello.
A little context helps us help you.
info@catalinajewelry.ae ↗What should I include in my message?
For an order question, include your order number. If you’re choosing a piece, send us its name or a screenshot, along with the finish or size you have in mind.
Can you help me choose a gift?
Of course. Tell us a little about their style and your budget, and we can help you explore the collection.
Can I ask about delivery or payment?
Yes. Share your delivery area or the payment option you’re considering, and our team can help clarify the details before you order.
Can I email you instead?
You can also email info@catalinajewelry.ae. WhatsApp is our main contact channel.